Online Privacy Policy

Orthopedic Associates of Port Huron ("Orthopedic Associates of Port Huron," "we," "our," or "us") is committed to protecting your privacy and the personal information you choose to share with us. This Online Privacy Policy (“Policy”) explains how information is collected, used, and safeguarded when you visit our website.

Effective Date: [September 2026]

This Policy applies only to information collected through our website. It does not apply to any third-party websites, including those operated by our partners or other websites we may link to, which are governed by their own privacy policies.

By using our website or submitting information to us through it, you consent to the collection, use, and sharing of your information as described in this Policy.

If you enter into a separate agreement with us for specific services, that agreement may also govern how your information is handled and is incorporated into this Policy by reference.

Information We Collect

When you visit our website, you may voluntarily provide personal information, including:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Information submitted through contact forms, appointment requests, or other online forms
  • Account information, such as a username and password, if you create an account with us
  • Payment or transaction information, such as your billing address and credit or debit card details, if you pay for services online
  • Comments, reviews, testimonials, or other content you choose to submit to us

If you submit reviews, testimonials, feedback, or other content to us, you agree that we may use, display, and share that content in connection with our services, subject to applicable law.

We may also automatically collect certain technical information about your visit, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited
  • Date and time of your visit
  • Referring website or search engine

This information helps us maintain, improve, and secure our website while providing insight into how visitors use our online resources.

We may also receive information about you from third parties, such as our service providers or business partners. This Policy does not apply to information collected by third parties through their own services.

We may use artificial intelligence (AI) tools, including AI-powered chat features, to collect and analyze information about user interactions to improve our services and your online experience.

How We Use Your Information

Information collected through our website may be used to:

  • Respond to your questions or requests
  • Process appointment or information requests
  • Improve the performance and usability of our website
  • Analyze website traffic and visitor trends
  • Maintain the security and integrity of our website
  • Communicate with you about our services, when appropriate
  • Provide, maintain, and improve our services and website
  • Send you technical notices, updates, security alerts, and administrative messages
  • Detect, investigate, and prevent fraudulent, unauthorized, or illegal activity and protect our rights and property
  • Personalize your experience on our website
  • Send you promotional materials, newsletters, or invitations to participate in market research
  • Carry out internal business functions such as audits, staff training, workforce analytics, and enforcing our internal policies
  • Evaluate or carry out a merger, acquisition, financing, or other corporate transaction
  • Carry out debt-recovery activities
  • Comply with applicable legal and regulatory requirements

We may also use aggregated or de-identified information, which cannot reasonably be used to identify you, for any purpose. Such information is not subject to this Policy.

We do not sell or rent your personal information to third parties.

Sharing Information

We may share your information in the following circumstances:

  • With service providers, vendors, and contractors who assist us in operating our website or providing services on our behalf
  • With strategic partners or sponsors who provide co-branded features on our website
  • When required or permitted by law, or in response to a subpoena, court order, or other legal process
  • When necessary to protect our legal rights, the safety of our patients or visitors, or the security of our systems
  • In connection with a merger, acquisition, sale of assets, financing, or other corporate transaction
  • Among Sierra Pacific Orthopedics and any current or future parent, subsidiary, or affiliated entity
  • With your consent or at your direction

We do not sell or rent your personal information to third parties, and we have not sold or shared personal information for monetary or other valuable consideration in the preceding 12 months.

We do not use sensitive personal information to infer characteristics about you, and we do not make decisions that produce legal or similarly significant effects about you based solely on automated processing.

HIPAA Notice of Privacy Practices

The collection, use, and disclosure of protected health information related to your medical care are governed by our Notice of Privacy Practices in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Please refer to our Notice of Privacy Practices for additional information about how your protected health information is handled.

Website Analytics

We may use analytics tools, including Google Analytics, to better understand how visitors use our website and improve the overall user experience. These tools may collect information such as pages visited, time spent on the website, browser type, device type, and general geographic location. The information collected is generally aggregated and is not intended to personally identify individual visitors.

We may work with third-party analytics providers that use cookies and similar technologies to collect information about your use of our website, and potentially other websites over time. We are not responsible for the privacy practices of these third parties.

Cookies & Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, collect website usage information, and support website functionality.

Most web browsers allow you to control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features and functionality of the website.

Third-Party Websites

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any third-party websites you visit. A link to a third-party website is not an endorsement of that website or its privacy practices.

Protecting Your Information

We use reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. While we strive to safeguard your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

If we provide you with, or you choose, a password or other credentials to access certain features of our website, you are responsible for keeping them confidential.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information directly from children through this website. No one under 13 should provide any personal information through our website. If we learn that we have collected personal information from a child under 13, we will delete it.

Retention of Your Information

We retain your personal information only for as long as reasonably necessary for the purposes described in this Policy, unless a longer retention period is required or permitted by law, such as to comply with a legal obligation or to establish, exercise, or defend legal claims.

Marking Communications

If you receive promotional emails or mailings from us, you may opt out at any time by following the unsubscribe instructions in the message or by contacting us using the information in the "Contact Us" section below.

Do Not Track

Our website does not currently respond to "Do Not Track" signals.

Your Privacy Rights

Depending on where you live, applicable state privacy laws may provide you with certain rights regarding the personal information we collect about you. Subject to any exceptions or exemptions under applicable law, these rights may include:

  • The right to know and access the personal information we have collected about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of your personal information
  • The right to request a portable copy of your personal information
  • The right to opt out of certain uses of your personal information
  • The right to appeal a denial of your request
  • The right to withdraw your consent
  • The right to file a complaint with a relevant supervisory authority or your state Attorney General

We will not discriminate against you for exercising any of these rights. The scope and availability of these rights vary by jurisdiction, and exceptions may apply.

To exercise any of these rights, please contact us using the information in the "Contact Us" section below. We may need to verify your identity before responding, and only you or someone legally authorized to act on your behalf may make a request. We will respond within the time required by applicable law.

In the preceding 12 months, we may have collected and disclosed for business purposes the following categories of personal information: identifiers (such as name, address, email address, and IP address); customer records information (such as telephone number or financial information); commercial information; internet or network activity (such as browsing information); geolocation data; biometric information; sensory information (such as audio or visual information); professional or employment-related information; educational information; inferences drawn about you; protected classification characteristics; and sensitive personal information.

California "Shine the Light"

California's "Shine the Light" law (Civil Code section 1798.83) permits California residents to request certain information about a business's disclosure of personal information to third parties for those third parties' direct marketing purposes. To make such a request, please contact us using the information in the "Contact Us" section below.

Nevada Resident Privacy Rights

Nevada residents may have the right to opt out of the sale of certain personal information under Nevada Revised Statutes Chapter 603A. We do not currently sell personal information as defined by that statute. If you have questions about this right, please contact us using the information in the "Contact Us" section below.

Accessibility

We are committed to making our website accessible to people with disabilities. To request this Policy in an alternative format, please contact us using the information in the "Contact Us" section below.

Changes to This Online Privacy Policy

We may update this Online Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any revisions will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Online Privacy Policy or our privacy practices, please contact us.

Orthopedic Associates of Port Huron 
940 River Centre Drive
Port Huron, MI 48060

(810) 985-4900
(888) 627-4911
Email: infor@oaph.com